Here is a clear, professional Shipping & Receiving Policy for Club Fortified and its affiliates.
It includes your flat-rate shipping fee, replacement rules, and responsibilities.

Club Fortified – Shipping & Receiving Policy

Effective Date: 01/01/2025

This Shipping & Receiving Policy explains how Club Fortified handles product fulfillment, delivery, and replacement of damaged goods. By placing an order through our website or affiliated platforms, you agree to the terms below.

1. Shipping Rates

Club Fortified offers a flat-rate shipping fee of $8.95 on all products, regardless of quantity, weight, or destination within the United States (unless otherwise stated).

Shipping fees are non-refundable.

2. Processing Time

• Orders are typically processed within 2 business days.
  
  

• Processing time may be extended during holidays, high-volume seasons, or promotional periods.
  
  

• You will receive a confirmation email once your order has shipped.
  
  

3. Delivery Time

Delivery timelines vary depending on the carrier and shipping destination.
Once the package is in transit, Club Fortified cannot control or guarantee delivery dates.

4. Incorrect Shipping Information

Club Fortified is not responsible for:

• Incorrect or incomplete shipping addresses entered at checkout
  
  

• Missing apartment or unit numbers
  
  

• Misspelled names
  
  

• Any delays or lost packages resulting from user error
  
  

It is the customer’s responsibility to verify their information before submitting the order.

If an incorrect address is entered, we cannot guarantee an interception or reroute.

5. No Refund Policy

All sales are final, and Club Fortified does not accept refunds or returns for any product purchased.

This includes:

• Coffee mugs
  
  

• Lifestyle boxes
  
  

• Holiday collections
  
  

• Apparel
  
  

• Digital products
  
  

• Any other physical or digital merchandise
  
  

However, we do provide replacements for damaged goods (see below).

6. Damaged or Defective Items

If an item arrives damaged or defective due to shipping, Club Fortified will provide a replacement at no additional cost under the following conditions:

Eligibility Requirements

• You must contact us within 3 business days of receiving your product.
  
  

• You must provide clear photos of the damaged item and packaging.
  
  

• You must include your order number, full name, and email address used at checkout.

Important

• Replacements will only be issued for damage occurring during transit.
  
  

• Damage resulting from misuse, mishandling, or after delivery cannot be replaced.
  
  

Once verified, we will ship a replacement promptly.

7. Lost or Stolen Packages

Club Fortified is not responsible for:

• Packages marked as “delivered” by the carrier but not received
  
  

• Stolen packages
  
  

• Carrier delays
  
  

• Packages lost due to incorrect shipping information
  
  

Customers must file claims directly with the shipping carrier.

8. Order Tracking

Once your order ships, you will receive tracking information via email.
Please note that it may take up to 24–48 hours for tracking updates to appear.

9. Contact Us for Support

If you need assistance with a damaged product replacement or order issue, contact:

Club Fortified Support
Email: [Insert Email Address]
Website: www.clubfortified.com

Please include your order number for faster service.